Christmas Promo Regulations 2024
1. Duration of the Promotion
- The promotion is valid from December 6th to December 18th 2024. Orders placed after this date will not be eligible for the gift or the guarantee of shipping by Christmas.
- To receive the gift (a pair of 100% cashmere gloves worth €79), the total of the cart must reach or exceed €350, net of the 10% discount applicable on the first purchase for new users.
- Orders with a value less than €350 after the discount will not be eligible for the gift.
- Orders under €350 will not be eligible for the gift.
- The gift consists of one-size-fits- all 100% cashmere gloves.
- The color of the gloves will be determined at the discretion of the company and cannot be chosen by the buyer or exchanged.
- Color changes or gift customizations are not available.
- Partially returned orders: If the return of one or more items reduces the total value of the order to less than €350, the customer must also return the cashmere gloves. If the gloves are not returned or are damaged, a €79 fee will be deducted from the refund.
- Size Exchanges: Size exchanges are permitted for purchased items, subject to availability, with no implications on the gift.
- Full refund: If the entire order is returned, the gift must be included in the return. If the gloves are not returned or are damaged, a fee of €79 will be deducted from the refund.
- The promotion is valid exclusively for purchases made on our e-commerce.
- Delivery for orders placed by December 18th will be guaranteed by Christmas.
- After this date, delivery by Christmas is not guaranteed.
- The promotion can be combined with the 10% discount coupon on the first purchase for new users. However, to obtain the gift, the total of the cart after the application of the discount must be equal to or greater than €350.
- The company reserves the right to modify or cancel the promotion at any time by prior notice on the site.
- The availability of cashmere gloves as a gift is limited to stocks. In case of exhaustion, the company reserves the right to replace the gift with another product of equal value.
- The gift will be included directly in the order package. There are no separate shipments for the gift.
- The company is not responsible for delays or failure to receive the gift due to incorrect or incomplete addresses provided by the customer.
- The company will not be responsible for delays or failures in delivery of the gift due to force majeure events (e.g. strikes, adverse weather conditions, logistics problems).